Please note that a shipment cannot be cancelled after it has been handed over to the carrier for delivery. Recurring orders are usually prioritized and shipped out earlier than other purchases, mostly within less than 24 hours from the time your recurring charge is complete. You can return the item after delivery and get a refund later.
The return process will be in accordance with our public policy at the link below. Accordingly, shipping fee and handling fee of your order will be deducted from the refund amount:
Please send the unopened item(s) with intact safety seal back to us at the following address:
NuBest Kansas Warehouse
10701 E Boston St, Wichita, KS 67207, USA
After checking if the returned product is still sealed properly, we will confirm with you the refund via email. Please check your inbox and spam folder regularly after sending the item back, in order to make sure that you will not miss any updates from us.
* Note: Your subscription is still active and valid until you receive an email titled "Your subscription has been cancelled from NuBest". If you have not seen any email like this sent to you, there can be a chance that your subscription is not cancelled properly, and you will still be charged for future recurring orders.
Please email us at firstname.lastname@example.org in that case for accurate information and get support promptly.