Why we don't offer phone support

NuBest Customer Support team members are all real, friendly humans. We love answering questions, solving problems, and helping you shop for health products at ease.

We truly believe it would not be possible to provide the same effective assistance over the phone because via chats and emails... 

• You can send us screenshots and links to help us see exactly what you are seeing and what problem you are encountering.

• We can instantly find your cart details, account activities, and related information to look up any issues. Then you will be provided with step-by-step guides, instructive screenshots and links that help you resolve your issues properly.

• We can get to the bottom of your questions and investigate on your account without putting you on hold.

• You will not have to repeat any questions because we always have access to your previous messages and requests.

• Online support keeps detailed records in one place. This also ensures nothing gets lost if we need to escalate your issue.

• International customers from all around the world who may not speak English can use various tools available online and get their requests across to us easily. While providing multi-lingual support channels on our website is still a challenge at the moment, online support really helps customers overcome language barriers when reaching out to us.

   

You can contact us by either of the following ways:

   * Leave a message directly on our website

   * Submit a request at our Help Center

   * Email us at support@nubest.com