You can absolutely exchange recently bought items within 30 days since the delivery date, as long as their safety seals are still intact. The procedures are as follows:
1. Send your request to support@nubest.com and confirm with us your Order ID + the product you would like to receive.
2. If the items you want to return are still unopened with intact safety seals, please send them back back to us at the following address:
NuBest Kansas Warehouse
10701 E Boston St, Wichita, KS 67207, USA
Phone: 307-213-8118
3. After receiving the returned items, we will confirm the number of bottles you can get for the exchange and email you an invoice of shipping fee for the new package. In case you would like to get a product that costs higher than the returned one, the value difference will also be charged at this phase.
4. When you have paid the invoice, the new product will be shipped to your address.
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