Order confirmation is sent to your email address right after your payment is completed. An email with tracking number and estimated delivery date is also sent to you as soon as the item is handed over to our shipping agency. In general, we keep you up to date with your order via email.
Please check both your Inbox and Spam folder carefully to keep track of your package.
In case the email address you submitted in your order is incorrect, we cannot send you updates on your order properly. Please check your Mobile SMS for any notifications from us, or contact us at support@nubest.com as soon as possible within 48 hours since you complete your payment.
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