Can I get a refund if I don't get taller using your product?

Results with NuBest supplements for kids and teens may vary among individuals. Please note that height growth supplements only work for people whose growth plates (epiphyseal plates) in the knees and wrists are still open. For some people, growth plates close earlier at the age of 16-19, or even earlier due to precocious puberty. Once the growth plates have closed completely, people will not be able to grow taller naturally (except having leg-lengthening surgery), so taking height growth supplements is not effective in that case.

NuBest ensures customer satisfaction with our money-back guarantee within 30 calendar days from the delivery time of an order. We provide either a free exchange of products or a refund for orders submitted at www.nubest.com if customers have any unpleasant experiences caused by the products purchased from our website.

Please email our Customer Service Department at support@nubest.com to ask for assistance.

NuBest will cover shipping costs of the replacement item. In case a refund arises instead, shipping fee and handling fee of the initial shipment will be excluded from the refund amount. If you still have unused products with intact safety seals, please follow the instructions provided via email to return the items.

* Repeated refund requests from the same customer are not allowed.

* If the user is taking medication or has been diagnosed with an allergy to any ingredients in our products, please consult medical doctors carefully before purchase.

* This Money-Back Guarantee does not apply to products that are damaged by poor storage conditions during use. For items purchased from other retailers outside this website, customers are recommended to consult the return policy of the original place of purchase.