When will I receive my order? How long is the delivery time?

• For customers in the United States, Standard Shipping Service normally takes 5-7 business days for the purchased item to arrive. Express Shipping and Priority Shipping usually take 3 business days and 2 business days respectively.

The actual delivery time also depends on the efficiency and expediency of your local postal service, how remote or serviceable your location is. Unexpected delays during the shipping process may occur due to uncontrollable conditions, such as unfavorable weather conditions, natural disasters, epidemic, etc.

• For international customers, delivery time may vary depending on the processing at local customs and the shipping service available for each country:

1. The most popular service is Express Shipping via UPS or DHL (7-10 business days).
2. Standard Shipping via USPS (12-20 business days) and Priority Express (5-8 business days) are  available for some countries. 

Processing at the shipping facility can take a little longer than expected due to uncontrollable factors (e.g. weather conditions, natural disasters, epidemics, etc.) We really appreciate your understanding and patience on this matter.

Please keep checking the status of your order at the tracking number provided via email.